Refund policy

Refund & Support Policy

Welcome to ForgeXFit. We are dedicated to providing premium fitness apparel and accessories with trusted quality and professional customer support.

Order Policy

Please review your order carefully before completing your purchase. Once an order has been processed and delivered, we do not accept returns, exchanges, or cancellations.

This policy applies to:

Incorrect size selection
Change of mind
Personal preference
Sale items
Gift cards

For hygiene, safety, and quality assurance reasons, all sales are considered final.

Damaged, Incorrect, or Defective Items

If you receive a product that is damaged, defective, or incorrect, our support team will gladly assist you.

Please contact us within 30 days of receiving your order and include:

Your order number
Clear photos of the product and packaging
A short description of the issue

After reviewing and confirming the issue, we will provide a full refund or replacement at no additional cost.

In most cases, customers will not be required to return the product.

Refund Processing

Approved refunds are processed to the original payment method within 5–10 business days. Depending on your bank or payment provider, additional processing time may apply.